Pricing
The keys to your infrastructure belong in your hands. AlmaForge runs within your secure perimeter, whether on-prem, cloud, or hybrid. You control where it runs, who can access it, and how identities, audit logs, and session recordings are managed. Your access platform operates without a third-party SaaS dependency, and no telemetry or call-home gives us visibility into your operations.
Unified Access Platform
Secure access to servers, Kubernetes, databases, apps, and APIs through one unified platform. AlmaForge puts it all in your hands. No trial countdown. No credit card. No sales call required. Just download and go.
| Platform capability | AlmaForge Free | AlmaForge Enterprise |
|---|---|---|
| Secure server access (SSH) Connect with your SSH client or a browser terminal | ✓ | ✓ |
| Kubernetes access Use kubectl with your SSO identity and Kubernetes permissions | ✓ | ✓ |
| Database access Connect with native database clients using short-lived credentials | ✓ | ✓ |
| Application access Put internal web apps behind SSO and access policies | ✓ | ✓ |
| API access Give people and workloads authenticated access to private APIs | ✓ | ✓ |
| Enterprise single sign-on Sign in with Google, Microsoft, Okta, GitHub, or your own OIDC provider | ✓ | ✓ |
| Machine and workload identity Passwordless access for CI/CD, automation, and agents | ✓ | ✓ |
| Just-in-time access requests Request temporary access and route it to authorized reviewers | ✓ | ✓ |
| Terminal session recording and playback Replay recorded terminal sessions to see what happened | ✓ | ✓ |
| Access-request notifications Keep reviewers informed in Slack and PagerDuty | ✓ | ✓ |
| Automatic on-call approvals Automatically approve access requests based on PagerDuty on-call status | ✓ | ✓ |
| Short-lived access certificates Replace long-lived user access keys with certificates that expire | ✓ | ✓ |
| Audit logs for SIEM integration Collect identity-linked events for investigations and audits | ✓ | ✓ |
| Access through NAT and private networks Reach private resources through outbound agent connections | ✓ | ✓ |
| Self-hosted deployment Run on premises, in your cloud, in hybrid environments, or air-gapped | ✓ | ✓ |
| Zero telemetry and zero call-home Your deployment does not report usage or call home to us | ✓ | ✓ |
Feature availability may vary by edition and software version.
Free vs. Enterprise
Free follows the latest release within published capacity limits. Enterprise adds supported stable releases, contract-backed support, vendor review assistance, access to professional services, and capacity sized to your deployment.
| Operating model | AlmaForge Free | AlmaForge Enterprise |
|---|---|---|
| Technical support Help with setup, troubleshooting, and day-to-day operations | Support portal without response-time commitments | Standard or Premium support with response-time commitments |
| Release maintenance Move at the pace that suits your team | Latest release, including its features and fixes | Supported stable releases with backported fixes and planned upgrades |
| Vendor security and compliance support Assistance with vendor assessments and audit inquiries | Self-service | Security questionnaires, supporting documentation, and technical audit inquiries, subject to contract |
| Professional services and architecture guidance Hands-on engineering support for architecture, migration, and integrations | Self-service | Architecture reviews, migrations, and custom integrations, subject to contract |
| Deployment capacity Scale access across your team and infrastructure | Published Free limits | Sized to your deployment |
The Free License covers up to 50 SSH nodes, 3 Kubernetes clusters, 10 applications, and 10 databases in each AlmaForge cluster. One organization and its affiliates may operate up to 3 AlmaForge clusters and authorize up to 10 human users. See the license for the complete terms, including the grace period for temporary overages.
Bots and workload identities are unlimited and do not count toward the 10-human-user limit.
Limits may vary by software version or written offer. Need more Free capacity? Get in touch. We may grant higher limits in writing at no charge when your use case fits.
Enterprise Licensing
With AlmaForge Enterprise, you can keep running the latest version you received for as long as you need it, even when your agreement ends. Your software rights are perpetual. There is no kill switch.
A typical Enterprise License Agreement (ELA) includes a perpetual fallback license. While the agreement is active, you receive maintenance, technical support, and new versions. Renew to continue receiving support, new versions, and bug fixes.
Contact us for Enterprise pricing tailored to your deployment and support needs.
Support Plans
Standard provides business-hours coverage. Premium adds 24×7 coverage for Severity 1 and Severity 2 cases, faster initial responses, and extended lifecycle support.
Compare coverage, response times, and severity levels
| Support plan | Standard | Premium |
|---|---|---|
| Hours of coverage | Business hours | 24×7 for Severity 1 and Severity 2, business hours for Severity 3 and Severity 4 |
| Channels | Support portal, email, Slack, and Microsoft Teams | Support portal, email, Slack, Microsoft Teams, and video or voice calls |
| Extended lifecycle support | Not included | Available for releases beyond EOL |
| Initial response: Severity 1 (Critical) | 1 business hour | 30 minutes |
| Initial response: Severity 2 (High) | 4 business hours | 90 minutes |
| Initial response: Severity 3 (Normal) | 1 business day | 4 business hours |
| Initial response: Severity 4 (Low) | 2 business days | 1 business day |
End of life (EOL) begins when a release leaves standard maintenance and no longer receives routine fixes under Standard support. Premium customers can arrange extended lifecycle support for that release after EOL.
Business hours are Monday through Friday, 09:00 to 17:00 local time at the primary customer contact's location, excluding local public holidays.
For Premium Severity 1 and Severity 2 cases, work continues 24×7 until the issue is resolved or a reasonable workaround is available.
- Severity 1: Critical. Loss of production data, complete production failure, or halted business operations, with no reasonable workaround.
- Severity 2: High. Production use is severely reduced, with a high impact on part of your operations and no reasonable workaround.
- Severity 3: Normal. Noncritical functionality is impaired, but operations can continue.
- Severity 4: Low. A usage question, documentation error, feature request, or improvement proposal.
Professional Services
Professional services cover work outside a support case, including complex deployments, custom integrations, architecture reviews, migrations, and training. We scope each engagement to your environment and timeline. Contact us to discuss a project.
Give AlmaForge a Try
Have questions about deployment, compliance, or licensing? See our FAQ.
- Try AlmaForge on a single Linux host.
- Plan a production deployment, then deploy on Linux or Kubernetes.
- Discuss Enterprise - talk to us about your deployment and support needs.